Unified communications Whitepapers


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Frost & Sullivan Research: A Structured Approach to Deploying Communications Endpoints in the Enterprise
By Shoretel | 2/5/2014

Communications endpoints are a key part of the enterprise workers' tool kit. But businesses must address security and operating costs arising from BYOD arrangements. This guide covers the four phases of a communications endpoints deployment to maximize the return on IT and communications investment.

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Get on board with BYOD: it’s good for business
By Alcatel-Lucent | 11/8/2015

Trends show that many companies understand the importance of BYOD yet few realise how UC&C is a secure way to embrace this reality. This whitepaper looks at how BYOD is changing how enterprises look at communication technologies and how to assess and meet your own business goals.

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HOYTS Group entertains more than AU$300,000 annual cost savings with ShoreTel
By Shoretel | 20/1/2015

Last year, HOYTS group implemented a ShoreTel Unified Communications and Enterprise Contact Centre solution across 50 sites in Australia and New Zealand. Find out: how HOYTS achieved ROI within 9 months of implementation, reached a calculated annual savings of more than AU$300K, and why the company chose ShoreTel to meet their communication needs.

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Leadership and technology: Mobility and BYOD insights for midmarket enterprises
By Cisco | 12/11/2013

BYOD trends are putting pressure on IT departments to support all personal mobile devices in all work spaces, while Analysys Mason forecasts that revenue from mobility for mid-market enterprises will grow to US$79 billion by 2018. This white paper looks at the power of mobility as part of a unified communications (UC) platform; the competing interests of IT departments, and why vendors supplying these solutions are well prepared to meet the needs of mid-market enterprise technology and business challenges.

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Leveraging Bring Your Own Device programs
By Alcatel-Lucent | 11/8/2015

As more enterprises consider how best to leverage BYOD programs to improve employee productivity, it is important for IT teams to have the flexibility to develop custom-tailored solutions for their specific needs. This whitepaper looks a how you can create agile architectures that leverage BYOD programs effectively and ones that provide all users with the same high quality experience.

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Nemertes Research: Assessing IP Telephony Total Cost of Ownership
By Shoretel | 2/5/2014

Understanding total cost of ownership for implementations is critical to sound decision making. This whitepaper features cost data from 211 enterprises for seven leading IP telephony (IPT) and unified communications (UC) vendors. The results help buyers to consider all areas of cost.

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Reducing Telephony Costs in Healthcare
By Idvio | 19/2/2014

Learn how a not-for-profit national New Zealand health service employed a Unified Communication (UC) solution to achieve the more responsive, flexible telephony that’s critical for patients and nursing, along with greater visibility, and at least 30% annual savings.

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The great technology take-up: How unified communications is changing the way we work
By BT Australasia | 14/10/2013

With the challenges of sovereign debt, economic malaise, youth unemployment, resource scarcity, we may need to rethink and rebuild many of the organisations and industries that have served us well for decades, but have reached the end of their life cycles. In this report we discuss the new approaches in mass collaboration and how new innovations will change the face of today's workplace.

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The Total Cost of Ownership Benchmarking
By Idvio | 19/2/2014

This white paper provides business insight after an extensive analysis of Total Cost of Ownership (TCO) associated with IP and legacy TDM (Time Division Multiplexing) telephony systems in 236 different corporate environments worldwide.

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Top Reasons for CEOs to Choose Unified Communications
By Shoretel | 2/5/2014

CEOs frequently face difficult decisions, but choosing a unified communications (UC) system that is simple to deploy, manage and use should not be one of them. This whitepaper details the benefits of a UC service for end-users, business decision makers and IT.

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