THE EVOLUTION OF THE DIGITAL WORKPLACE The global workplace is shifting to an environment that fosters an interactive and collaborative relationship with its stakeholders. This new “active facility” design is quickly replacing the existing passive workplace.
To better understand the benefits, costs, and risks associated with an investment in Enterprise Management, Forrester conducted in-depth interviews with two Enterprise Management customers. This study was commissioned by Sage to examine the potential return on investment (ROI) organizations may realize by deploying its Enterprise Management solution as part of Sage Business Cloud. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Enterprise Management within their organizations. Read more
We are in the midst of a radical change in technology preferences. IDC, a premier global provider of market intelligence, wrote that “Cloud Apps are key to supporting growth of small and medium businesses.”
In this guide, we discuss why businesses are making a shift to cloud applications and in particular cloud ERP solutions. We look at the research demonstrating the profitability and productivity improvements the cloud movement is driving.
More and more software vendors are moving their traditionally installed products online, and more and more organizations are moving their files and other data to the Cloud. But at the same time, we are bombarded by news stories about hackers, security breaches, and spying. How do you reconcile these two truths? You can find a lot of strong opinions on the matter, but don’t make up your mind until you consider the pros and cons.
Mobile Apps are the easiest way to get field engineers connected and in sync with everything that is going on around them. Mobile Apps will energize your field engineers and give them the practical, time-saving tools and resources that ensure a productive working day. This visual whitepaper looks at the 6 ways to use mobile apps for the best results.
Customer experience is imperative to the success of your business. A cloud-based mobile workforce management solution can bring the agility you need to achieve this great customer experience. This whitepaper looks at how you can use cloud to communicate in real time with your field techs, reduce the risk involved with trying new apps and technologies and accelerate how quickly you can deliver new services to your customers.
This whitepaper looks at how you can use cloud based mobile apps to streamline the scheduling, dispatch, and work completion between enterprise service providers and their contractors.
This paper not only outlines five things that field workers hate, but also gives you simple, actionable suggestions on how to fix them using mobility solutions. After all, happy workers lead to greater productivity, better service and a better customer experience—and that’s the bottom line
Today more than ever, consumers demand superior support - valuing their service experiences so much that 60% say they will often pay more for a better experience. This whitepaper looks at how leveraging cloud solutions to optimise your mobile workforce improves the experiences of your customers while lowering operational and IT costs.