LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey

LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey

It’s no secret that customer experience (CX) is now a boardroom conversation – and for good reason. Previous research has shown that 82% of customers have stopped doing business with a company following a bad customer experience.

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Related Whitepapers
Thanks for downloading LogMeIn 2018 AI Customer Experience Report – Impact of Chatbots and AI on the Customer Journey. Here are some other white papers that we feel may be of interest to you given your recent download:
  • Today’s workplaces are becoming increasingly complex and fluid – particularly when it comes to security management. The modern worker expects to be able to work from anywhere, on any device, and at any time. Office spaces are no longer centralised with singular technology and protected by a robust firewall. They’re now wireless, with hot-desks, hybrid infrastructure (both cloud-based and on-premise), and all kinds of connectivity scenarios. Unless your flexible, digital workplace is designed with security as top of mind, security issues can very easily occur – and can have a lasting impact on your business’ overall safety. Download whitepaper »

  • Move to the Cloud!’ has been the rallying cry for many IT service providers for more than a decade. The theoretical benefits are well known: efficiency, cost-savings, transitioning from CapEx to OpEx plus many other tangibles that make operating on-site legacy systems seem almost-quaint by comparison. Download whitepaper »

  • Innovation can spark from the smallest of places. In a world of constant change and intense competition, when big ideas happen they need to be shared in real time. It’s this premise that is driving one of the fastest growing modern-day workplace trends–the huddle room. Download this whitepaper to see how the huddle room can become productive spaces for anytime collaboration in person and with remote participants. Download whitepaper »

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