ENTERPRISES RE-ENGINEER SECURITY IN THE AGE OF DIGITAL TRANSFORMATION
It’s no secret that CEOs across North America and Europe have been marshal-ing forces for digital transformation in a high-stakes battle to ward off ambitious insurgents, maintain market share and address the changing demands of today’s customers. This is a once-in-a-generation challenge for any business leader, but it’s not the whole story. Behind the scenes, a fourth imperative is being added to the list of transformation considerations—combating modern cybercriminals.
In today’s business environment, branch offices are more important than ever. For the average enterprise, branches generate the vast majority of revenue, but security at the branch is limited, if it exists at all. Learn how to enable secure branch transformation from the branch to cloud edge – without gaps. Download whitepaper »
Back in the early 1990’s, the explosion of e-commerce websites fundamentally changed the way people shop and interact with brands.Clicking “add to cart” was so much more convenient than visiting a physical retail store, and people never looked back. Download whitepaper »
A Better Customer Experience Starts with a Better Agent Experience: How to Maximize Productivity to Drive Results
You’ve heard the old sayings: “It’s the people that make the place,” and “You’re only as good as your team.” It’s true, having the best people onboard makes your business stronger. But let’s say you hit the hiring jackpot and have the best team on the planet working in your contact center. Your customer experience is going to be awesome, right? Unfortunately, the answer is not a definite yes. Download whitepaper »