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News about social media
  • Twitter to introduce tougher anti-harassment rules

    ​Twitter plans to toughen its rules on online sexual harassment and impose stronger penalties for misconduct, according to an email it sent to a group of safety advocates, academics and researchers that helps the social media service set its policies.

  • NZ Health Ministry to use social media to predict epidemics

    New Zealand’s health minister, Jonathan Coleman, has launched a project that will seek to establish if tracking trends on social media and using ‘unconventional data’ can help predict outbreaks and further improve responses to epidemics.

  • Spark launches cloud contact centre on AWS

    Spark has launched a cloud contact centre service from Genesys that combines inbound and outbound calling, email, web chat, social media and fax and that enables a single view of customer interactions across all these channels.

Tutorials about social media
  • How to Recover From a Twitter Hack

    Do you know what to do if your Twitter account is hacked? Here are four steps to take to regain control of your account and ensure it doesn't happen again.

Features about social media

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