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News about Shark Tank
  • Shark Tank: Cubed and uncubed

    This company's new policy makes departments pay for office space by the square foot. So IT staffers are hustled out of their offices and wedged into cubicles, grouses pilot fish. Then headquarters makes noises about getting rid of the cubes. "We actually thought we'd get our rooms back," fish says. "But we ended up losing our cubicle walls -- 'Open office space is good for teamwork,' they said -- and more than half the cubicle area. Some improvement."

  • Shark Tank: Security max

    User can't get onto the web, so he calls his ISP's helpdesk. "After checking all the normal things, I asked him if he had activated the Windows XP firewall," says support pilot fish at the ISP. "He had. I asked if he had configured it properly, and he assured me he had. I asked him how, exactly, and he said a friend had advised him -- for maximum security -- to set all ports to deny both inbound and outbound traffic."

  • Shark Tank: Scope creep

    Developer pilot fish gets dinged by boss on his annual review for "failure to go above and beyond to satisfactorily meet users' needs." So on his next assignment, fish suggests several logic and data fields the user didn't think of -- and the user is very happy with the end result. And fish? "I was disciplined by my boss," fish groans, "for going 'out of scope' on the original request."

  • Shark Tank: You're welcome

    Support pilot fish gets tired of complaints from one office whose PCs are all five years old. Fish manages to get them all upgraded at once -- which gets rid of the weird errors and downtime. He's proud of his efforts, but now there's a new problem. "It seems they don't like the computers because they're all black, and the users say they look very unprofessional," grumbles fish. "I wonder if they'd like pink."

  • Shark Tank: But how?

    Senior VP asks IT pilot fish to generate a data model for some consultants. Fish explains that he has the company's only licence for the modelling software, which generates a proprietary file format. But he can provide a printout of the model. "Fine," says the VP. "But perhaps you could email it to the consultants as well."