ip telephony - News, Features, and Slideshows

News about ip telephony
  • VoIP enhances Hobsons Bay customer service

    A transition from analog to IP telephony in mid-2011 enhanced the Hobsons Bay City Council’s ability to communicate with constituents. Customer service manager, Suzanne Paterson, said the council plans to add Web chat to open a further channel for customer interaction.

  • Plan-b opens Hamilton recovery centre

    Business recovery service provider Plan-b opened its first facility outside of Auckland this week in what it says is the start of a nationwide rollout.

  • Avaya to open office in New Zealand

    Lucent spin-off Avaya, the world’s largest internet protocol telephony provider, plans to open a New Zealand office in the next few months, says the company’s Asia-South Pacific managing director, Carlton Taya.

Whitepapers about ip telephony