Upgrades to the student loans system at the Inland Revenue Department, on the back of the ageing FIRST platform, are proceeding to plan and will come on stream in time to serve current changes to the student loans service and recent legislative amendments, says Katrina Williams, IRD programme director, student loans.
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The Inland Revenue Department has warned government that significant investment will be needed in its core systems — to the point of a full replacement.
Emphasis shifting from transactions to data analysis