Customer Relationship Management - News, Features, and Slideshows

News about Customer Relationship Management
Features about Customer Relationship Management
  • The future of Dynamics in a Nadella-led Microsoft

    Microsoft's Dynamics ERP and CRM product lines seemed safe immediately following former CEO Steve Ballmer's sweeping reorganization of the company last year. But now that longtime Microsoft executive Satya Nadella has been named Ballmer's successor, the time is ripe for more focused speculation on the future of Dynamics. Here's a look at what could be in store.

  •'s Benioff lays out future strategies's second-quarter earnings conference call featured the usual dose of chest-thumping by CEO Marc Benioff as the company posted US$957 million in revenue and raised its full fiscal year forecast to at least $4 billion.

Whitepapers about Customer Relationship Management

  • Smart loyalty with SaaS delivery

    Loyalty isn’t a nice-to-have. It’s a must-have to stay competitive. This report looks at how self-serve SaaS-based loyalty programs can be the flexible solution to enable your business to deliver real-time, omni-channel experiences more quickly and efficiently than ever before.

  • Know What Customers Want Before They Do