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News about calling
  • Spark and Skinny counter 2degrees with limited Freedom

    Spark has been quick to respond to 2degrees’ 3 April announcement of its ‘unlimited’ mobile plans, by launching simultaneously under its Spark and Skinny brands mobile plans that “allow customers to use their mobiles without restriction by providing data without a cap, unlimited voice calling and unlimited texting.”

  • Spark launches cloud contact centre on AWS

    Spark has launched a cloud contact centre service from Genesys that combines inbound and outbound calling, email, web chat, social media and fax and that enables a single view of customer interactions across all these channels.

Whitepapers about calling

  • HOYTS Group entertains more than AU$300,000 annual cost savings with ShoreTel

    Last year, HOYTS group implemented a ShoreTel Unified Communications and Enterprise Contact Centre solution across 50 sites in Australia and New Zealand. Find out: how HOYTS achieved ROI within 9 months of implementation, reached a calculated annual savings of more than AU$300K, and why the company chose ShoreTel to meet their communication needs.

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