- 25 September 2003 10:00
Queensland Councils Increase Convenience with CommSecure Internet Billing
SYDNEY, AUSTRALIA – 25 September 2003 – Two of Queensland’s largest councils will soon provide ratepayers with the facility to view and pay bills online after signing agreements with leading Australian electronic commerce technology company CommSecure Limited (ASX:CMS).
Logan City Council and Townsville City Council are to implement CommSecure’s BillSecure electronic bill payment and presentment (EBPP) solution. Once in place, residents will be able to see copies of rates notices and settle them immediately through the councils’ Web sites or their regular Internet banking Web sites.
The Queensland councils join others that have discovered the Internet is an effective tool for increasing customer convenience and loyalty, while cutting costs associated with distributing notices and receiving payments.
Existing CommSecure customers in NSW include Baulkham Hills and Hornsby Shire Councils, and Ku-ring-gai Council. The solution is also being actively promoted by CommSecure’s partner, Westpac Banking Corporation.
The service will be introduced with the distribution of rate assessments issued on approximately 62,000 properties in Logan and 32,500 properties in Townsville in October 2003 and January 2004, respectively.
“We could see demand out there for Internet payments and wanted to ensure we could provide this service to our rate payers,” said Mr Harry Swift, Manager of Financial Operations at Townsville City Council.
Mr Swift added that the implementation has required little effort on the part of his organisation. “It has been quite painless – there hasn’t been a lot of work from the Council’s point of view,” he said.
According to Mr Swift, Internet payments should be particularly convenient for people that own properties in Queensland but live interstate or overseas. With online payments they will be able to access notices and settle their accounts from any Web connection.
Using CommSecure’s technology solution, in conjunction with banking services from Commonwealth Bank and Westpac, the councils can also preserve funds.
Firstly, there is less paperwork and labour involved in issuing rates assessments electronically (by Web and email); and secondly, users can substantially reduce the cost of receiving payments by encouraging people to use low-cost, electronic options like BPAY rather than cheques and credit cards that can carry hefty fees and charges.
Logan City Council has also enjoyed a smooth implementation process. According to Senior Rates Clerk Mr Alan Rowe, “CommSecure has been very easy to deal with. We are still working through some details but we were basically live within a month of signing up.”
CommSecure is a specialist provider of e-commerce technologies and services. Its BillSecure service makes it simple for organisations to convert bills into an electronic form for distribution by email or presentation on the Web. CommSecure also provides the e-payment gateway services required to settle BPAY, credit card, direct debit and other payments with its customers' banks.
A key feature of BillSecure is the use of BPAY View to enable people to see copies of their bills from within their own Internet banking Web site. BPAY View is the latest innovation from BPAY, the nation’s most popular phone and Internet payment service, and also allows councils and other billers to add marketing or community messages to bills in a direct, one-to-one environment.
“Online billing and payments is the way of the future and we are delighted to be able to work with innovative local governments such as Logan and Townsville to introduce these services for rate payers,” said Mr Ray Loyzaga, CommSecure Managing Director.
CommSecure Limited (ASX:CMS) is a technology and services company providing comprehensive e-business solutions to corporate, government and other clients in Australia, Asia and the US. Established in 1998, it is among Australia’s leading e-commerce specialists with solutions that include: PaySecure (Australia’s most complete e-payments gateway service); BillSecure (electronic bill payment and presentment); MarketSecure (online share trading and financial markets systems); and HostSecure (specialist Internet hosting). It also captures and manages Direct Debit Request forms via its DDRSecure service and provides sophisticated Web development and technical consulting services. See www.commsecure.com
For further information:
Ray Loyzaga Managing Director Public Relations CommSecure Limited Lachie Hill Communications (02) 9497 4400 (02) 9953 5629 firstname.lastname@example.org email@example.com