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  • 6 April 2018 11:30

Genesys recognises Asia Pacific partners for outstanding achievements

Customer experience solutions leader celebrates its partner relationships at Genesys APAC Partner Conference

SYDNEY - 6 April 2018 - Genesys® (, the global leader in omnichannel customer experience and contact centre solutions, recognised its top performing partners during the Genesys APAC Partner Conference held on 14-16 March 2018 in Macau, China. This annual event is an opportunity for partners to get an insider’s view of the company’s strategy for future growth and market insights.

This year’s best performing partner award recipients were:

• Disruptor Partner of the Year 2017 Asia Pacific: Pyrios

• Partner of the Year 2017 Asia Pacific: Dimension Data Asia Pacific Pte Ltd

• SMART Go-to-Market Partner of the Year 2017 Asia Pacific: Hualiteq Intl Corp

• Partner of the Year 2017 – Australia and New Zealand: Vodafone New Zealand

• Partner of the Year 2017 – Greater China: eSOON China Limited

• Partner of the Year 2017 – India: SmartConnect Technologies Pvt Ltd

• Partner of the Year 2017 – Japan: Fujitsu Ltd

• Partner of the Year 2017 – South East Asia: Dimension Data (Thailand) Ltd

On receiving the award for Disruptor Partner of the Year 2017 Asia Pacific, Robyn O’Reilly, CEO of Pyrios, said, “We’re absolutely delighted to receive this award. Our partnership with Genesys has allowed us to integrate our own unique IP with their world-class solutions so our joint customers can deliver brilliant customer experience. We’re looking forward to working with Genesys to further create innovative services in the market.”

Genesys remains committed to helping its partners grow their businesses and increase profitability. “With increasing digitisation, the opportunity is greater than it ever was before. Our channel partners play a critical role in sales, integration and delivery. Genesys remains committed to helping our partners achieve excellence and profitability,” said George Aprane, vice president of channels and alliances at Genesys.

Genesys currently works with more than 1,000 partners worldwide, representing a mature and broad range of skills to ensure successful deployments and superior support and service for its customer engagement solutions. For more information about the Genesys Partner Network, visit

About Genesys

Genesys® powers more than 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premises and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit on Twitter, Facebook, YouTube, LinkedIn and the Genesys blog.


Sian Jenkins

Marketing director, ANZ field marketing


+61 450 261 506

Belinda Truong

H+K Strategies for Genesys

+61 401 384 693

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