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Systems Administrator (ServiceNow)

QLD, Other
Posted on 02.12.2018
  • Contract until June 2018

  • Work in the heart of Brisbane CBD

  • Unique position in a hard working team

Our client requires a ServiceNow System Administrator for an immediate start. Your role will design and implement new features, workflows and the self-service portal to an existing instance of ServiceNow. You'll be joining an existing team who expect you to hit the ground running. An exciting opportunity for a Service Now expert to develop their skills in a strong environment with a focus on people and customer service.

Your duties could entail:
  • Knowledge of web design and standards for the development of the Service Portal.
  • Design and development of new catalogue items, forms, workflows & content pages.
  • Assist process owners in writing specification documents for creating new catalogue items (forms) and automated workflows in ServiceNow.
  • Follow the change control process to implement changes, enhancements and bug fixes in ServiceNow.
  • Understanding of project management, facilitation of workshops and requirements gathering.
  • Knowledge transfer of the Service Portal design

To succeed you will possess the following:
  • ServiceNow systems administration training in fundamentals as a minimum.
  • Service Portal experience including creating widgets
  • JavaScript, AngularJS and Bootstrap experience
  • Experience configuring and implementing various aspects of ServiceNow Workflow, UI, script includes and client scripts.
  • Comprehensive understanding of the self-service capability of ServiceNow

The Role would further value
  • Knowledge of PowerBI and other third-party reporting tools advantage
  • ITIL certification
  • ServiceNow administration certification

To submit your application, please apply online using the appropriate link below. Quoting Ref Num (4A/06372).

Alternatively email your resume and interest to

Your interest will be treated in the strictest of confidence.

How to Apply?

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