Whitepaper

5 Step guide to effective service management

5 Step guide to effective service management

In the technology-enabled enterprise, business agility depends on IT agility. To adapt in real time to shifting requirements, IT has to spend less time on routine infrastructure management tasks and sharpen its focus on delivering critical business services. Find out:

  • How, by moving to the cloud and creating a service management hub for digital service innovation, business can leverage IT’s service delivery knowledge for maximum value
  • An overview on the five considerations for building a successful services hub: capabilities, integrations, visibility, the platform, and the partner
  • And why it’s time to shed the baggage of fragmented operations and processes, and embrace new expectations for a modern, innovative service hub that empowers business and IT users

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