Stories by Kathleen Carr

Lights out

FRAMINGHAM (11/11/2003) - On Aug. 14, 2003, there was a blackout in NYC. But Craig Sisler, CIO of Capital Printing Systems in New York's East Side, had a plan.

A real-life case for regulation

FRAMINGHAM (10/08/2003) - On Thursday, Aug. 14, the lights went out in Cleveland, Detroit, New York City and Ontario, Canada. Thousands of people navigated dark city streets and subway tunnels. In Cleveland, where the electricity pumps the lakes, these same folks went without a drop of water during one of the hottest days of the summer. Not fun. We polled readers to find out how the blackout affected their businesses, and 382 of you responded. Half of you think the government must take a stronger hand in regulating the electric industry. To view the entire survey, find it online at www.csoonline .com/printlinks. Here's where you think the fault and the solution lie.

Lessons from a disaster

Julian Morris, senior vice president and director of IT for DraftWorldwide, experienced service disruptions and downtime after attempting to merge three disparate systems corrupted by the Nimda virus. Morris learned valuable disaster recovery (DR) lessons in the process. Here are his top 10 lessons learned.