Stories by Mike Heck

Best iPhone apps for SFA, CRM, and BI

The surprise among business applications that support the iPhone is how many of them have gone native. Of the seven business apps on our list, only one — SugarCRM — reaches the iPhone via the Safari web browser. Native apps that tap, Oracle CRM, Oracle BI, QuickBooks, and SiteCatalyst come from the App Store.

Open-source Drupal turns pro

As we've seen time and again, in an increasing number of enterprise software categories, open source has become a promising alternative to commercial software. But there's no free ride.