Stories by John Baldoni

Authenticity is the real thing

FRAMINGHAM (02/13/2004) - Michael Useem, a respected author and professor at Wharton, told me a story about inviting a Marine Corps general to his MBA class to talk about leadership. The general was not just any general. He was Peter Pace, vice chairman of the Joint Chiefs of Staff. Pace arrived ten minutes early and by the beginning of class had introduced himself to each student. What Pace did was make a direct and personal connection with the people to whom he was speaking. This four-star general could have stood apart letting his medals do all the talking. Such is not Pace's style. His communications reflect who he is as a leader as well as why he is a leader. His communications embody his commitment to people. Peter Pace is authentic.