Stories by Kathleen Else

Opinion: Increased mobility, increased risk

The mobility and remote-access boom is technology powered but business driven. As small and mid-size businesses (SMBs) increasingly look toward technology to help them rebound in 2010, improved mobility solutions, greater employee productivity and a growing social media presence are all key strategies. Empowering employees with remote access can help SMBs thrive — allowing them to improve customer service and add agility to their business model.