Stories by Rosary Grace Sarmiento

PLDT call center woos European firms

MANILA (01/13/2004) - In the first quarter of 2004, the Philippine Long Distance Telephone Co. (PLDT) will start operating its third call center facility. But unlike its other customer care sites, this facility will serve customers in yet another continent -- Europe.

Philippine telecoms spending to reach $2.5B in 2003

MANILA (12/01/2003) - Spending for telecommunication products and services in the Philippines is expected to reach US$2.5 billion by the end of 2003, a 12 percent rise from the $2.3 billion registered in 2002, according to IT research and consulting firm IDC Philippines.

Educator pushes for fuller industry-school integration

In the midst of the increasing clamor for better-equipped IT graduates, Systems Technology Institute president Chito Salazar is proposing the full integration of the industry into the classroom as a way of closing the widening gap between the IT industry’s requirements and the IT schools’ output.

Study: Corporate classroom training becoming obsolete

Classroom training in corporations is expected to decline by 60 percent in 2003 as more than half of corporate training will be conducted via electronic means. These were among the findings of the Learning Xchange study conducted by the Corporate University Xchange, said Victor Magdaraog, vice president at SGV-Development Dimensions International.