Stories by By Laurie Clarke

Dynatrace helps Interflora's digital transformation efforts bloom

Global flower delivery company Florists' Transworld Delivery (FTD), which owns subsidiaries around the world including UK brand Interflora, has been around since 1910, when a group of retail florists across the USA decided to collaborate by fulfilling orders via telegram.

How Dynatrace CEO John Van Siclen completely rebuilt his company around AI

Some years ago, monitoring software vendor Dynatrace made the decision to pivot to an AI-first approach. The decision was based, as the story goes, on the belief that it was better "to be the disruptors rather than the disrupted" in the words of current CEO John Van Siclen. To move from a traditional monitoring and logging vendor to a 'software intelligence' company would involve a massive leap of faith though, and a radical restructuring of the company from inside and out.

How Dynatrace is instrumental to the Royal Caribbean customer journey

Royal Caribbean is known as an innovator within the cruise liner industry - boasting the first robot bartenders, onboard skydiving and onboard surf simulators - but it is not a technology company, and like most modern travel companies it relies on seamless technology and web-booking as a key differentiator.

Dow Jones' DNA platform produces big data for machine learning

Dow Jones, the longstanding financial news behemoth founded more than 130 years ago, has developed its own mass data service called DNA that allows clients to extract pre-existing and real time data for their operations. Some of the biggest clients are industries such as biological surveillance, reinsurance and capital markets.

Blockchain and cryptocurrency trends for 2019

Ten years ago, in 2008, shortly following the cataclysmic subprime mortgage crash, for some a beam of hope shone out: the promise of a completely decentralised monetary system, distinct from the irrationalities of the market and the destructive tendencies of government and banks 'too big to fail'. The insurgent idea, leaked quietly onto niche internet forums, was of course, bitcoin.

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