Stories by Tom Barnett

What IT can learn from the railway industry

Once upon a time, railroad tycoons defined their core business as “trains”. This view of their role caused them to miss the kinds of changes in the marketplace that inevitably occur in any business lifecycle. When trucks started to become prevalent, railroad companies didn’t identify the threat they posed to their train business. If the rail companies had thought of themselves as being in “transportation” rather than just trains, they might have seen the direction things were heading and reacted accordingly.

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