Atlassian has expanded the focus of its Jira Service Desk to target a wider range of business teams, such as HR, legal and facilities workers.
Stories by Matthew Finnegan
Zoho’s new file management system will replace Zoho Docs and serve as the underlying document storage platform for all of the company’s 40-plus apps.
Microsoft’s work stream collaboration platform is getting a slew of updates, including the long-awaited private channels and new IT admin controls.
The collaboration software vendor is hoping to make it easier for developers to build apps for its platform, and help users find those apps once they're released.
Slack has added new integrations with Salesforce as part of its ongoing push to bolster connections with other “best of breed” cloud apps.
At the firm’s Digital Workplace Summit in London, analysts said they expect artificial intelligence to be common in the office by 2025; they already see ‘huge pent-up demand.’
The company now plans to start shutting down the classic Hangouts app in June 2020 as customers transition to the Hangouts Chat and Meet tools.
The company also rolled out new APIs to make it easier for admins to manage and automate some functions in larger deployments.
The Voicea acquisition is part of a “cognitive collaboration” initiative as Cisco revamps its collaboration software and eyes new AI capabilities.
The latest updates to security controls for Slack’s enterprise-grade collaboration app are designed to make it easier to manage data on a range of devices.
The new feature gives managers an all-in-one view of employees’ project workloads and lets them reassign or reschedule tasks accordingly.
The self-hosted workplace messaging tool could gain traction with large organizations that must meet strict compliance requirements.
Slack is getting an overhaul designed to cut memory utilisation in half, speed up launch times and make connecting with colleagues faster.
Alongside adding an Enterprise tier to provide faster support response, Facebook hopes to push more frontline worker deployments.
As Ferguson looks to transform and improve business, it’s turning to the team chat app to help its showroom workers and do more in less time.