After years of fighting tooth and nail with vendors for meager price discounts or modest service-level agreements, IT has seen the tables start to turn: Sweeping changes are reshaping the vendor landscape, shifting negotiating power from stingy service providers to savvy CIOs.
Stories by Cindy Waxer
Ever since President Obama signed the Open Data Executive Order, government agencies have been making their vast data stores available to the public. These once-secret data sets are proving a valuable business resource, too.
Delivering packages to customers in a timely fashion takes more than a good shipping label.