Stories by Michael Goldberg

Think. Implement. Then go back and measure.

FRAMINGHAM (03/18/2004) - When it comes to producing lasting value, CIOs need to be demanding--of themselves, their executive counterparts and their organizations--and committed to asking questions that address doubts about technology's worth and an organization's ability to use IT well. Then, when a project or process starts, it's the CIO who must demand a review to see if the work actually makes a positive difference, says John Glaser, vice president and CIO at Partners HealthCare System Inc. in Boston.