The recent burst of bad news from the once all-conquering Dell — disappointing earnings, executive departures, customer service problems, battery recalls, MP3 market withdrawal, SEC inquiries etcetera — brings to mind the huge cyclical swings that have always characterised the global PC business and the historical inability of even the strongest vendors to adjust. Each decade has had its own version of this pattern and its own winners and losers. Is history now repeating itself with Dell?
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