GE Capital is rethinking the way it does IT and looking to well-rounded technology professionals to keep pace in a fast-changing business environment.
Stories by Stephanie Overby
It's not just cheaper prices pushing down IT outsourcing contract values. The 'new normal' for outsourcing presents risks and opportunities for customers and IT service providers.
Shout.tv wanted to attract millions of fans of sports and other live events to play sponsored trivia games for cash and prizes. But each game was like a DDoS attack on its data centers. As a solution, the company turned to a distributed database management system called NuoDB.
Red Hat's core business isn't software. It's actually customer service, and in order to take it to the next level the company turned to a domestic outsourcing provider to solve customer problems before they happen using predictive big data analytics.
This year, the ability to simply configure and run a server or develop software in isolation won't be enough. Employers will aggressively pursue workers with multi-dimensional talent -- combinations of technology, domain, business, process and people skills.
An events-planning business moves from a time-consuming, manual process for creating documents to one that uses HP Relate templates.
Hallmark Cards and others are applying portfolio management tools to run consumer product development and seeing competitive advantage.
Following the Infosys visa fraud $34 million settlement, IT outsourcing customers should take these five steps to protect themselves. Here's a look at what outsourcing customers need to do.
One IT leader with a background in marketing offers advice for bridging the two worlds.
To battle innovative attacks on call centers, enterprises and IT outsourcing service providers are looking to technologies like voice biometrics and behavioral analytics.
EMSL discovered how un-unified it seemed to its customers when a UC project that forwarded calls to employees' mobile devices proved the secret to winning back business.
IT service providers in north and west India were largely unaffected by blackouts that hit 600 million people. But the threat of global power shortages means you should take steps to ensure you're protected -- regardless of where your outsourcing provider is located.
It's been more than three years since HP acquired IT services provider EDS, and the long-term direction of its bigger - if not better - outsourcing business is no more clear than it was on the day the deal closed.
THE COMPANY :: Orient Overseas Container Line
When you hear U.S. politicians railing this loudly against corporate outsourcing, you know it's an election year.
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