Stories by Geoffrey P. Ramos

Philippines remains on US priority watch list

The U.S. government last week raised "serious concerns" against the Philippines for not providing "consistent, effective and sustained protection" of the intellectual property rights (IPR) of American manufacturers in the country.

Boost for government e-procurement system

The next phase of the stalled Government Electronic Procurement System (G-EPS) project is set to begin anew this week, this time with a new contractor building it.

Philippines gets faster data bandwidth

MANILA (03/04/2004) - Local companies looking for a high-speed fiber optic network service have finally found an answer. GlobeQuest, the data communications arm of Innove Communications, is bringing high-speed bandwidth down to the last-mile, which will enable local businesses to connect to a fiber optic network that can support a total capacity of up to 80G bits per second (bps).

Philippines will restrict VoIP to telcos

MANILA (02/06/2004) - As expected, only telecommunication companies will be allowed to offer voice over Internet Protocol (VoIP) services based on the draft guidelines prepared by the National Telecommunications Commission (NTC).

US urges Philippines to implement cybercrime law

MANILA (01/27/2004) - Cybercrime experts from the United States last week urged the Philippine government to hasten the enactment of a law against electronic crimes to help prevent the cybercrime situation from getting worse.

Study: Bad service loses business quickly

MANILA (11/06/2003) - In a new study on the impact of a call center service on a company's revenue potential, 85 percent of the consumers surveyed worldwide said they will move to another vendor once they have a bad experience with the customer care service of their current vendors.

Convergys stays bullish on Philippines

MANILA (10/27/2003) - U.S.-based contact center provider Convergys Corp. is building a third call center in the Philippines, proof, the company says, that it remains confident in investing in the country despite repeated travel advisories of foreign governments to avoid coming here.

Love Bug suspect denies involvement

Michael Buen, the former AMA Computer College (AMACC) student suspected of writing the "Love Bug" virus with his college buddy, this weekend denied having any involvement in the creation of the virus.