Stories by Steve Bass

Steve's do-it-yourself Windows upgrade

SAN FRANCISCO (10/27/2003) - I'm happy with Microsoft Corp.'s Windows XP, but that doesn't mean I don't have suggestions for Longhorn--Microsoft's next version of Windows.

It pays to listen to customers

SAN FRANCISCO (09/22/2003) - When you talk, I listen. I recently surveyed readers of my Home Office online newsletter and altered a few things about it based on their feedback. The two surveying and polling tools I use are powerful, free, and perfect for getting direct insight into what clients, club members--and heck, even relatives--are thinking.