Stories by Len Rust

Networks concern IT managers

In a recent survey of more than 1100 IT decision makers in the Asia/Pacific region, IDC measured the importance of 10 key solution areas touted by IT services vendors globally. Network infrastructure solutions came up as being most important, with more than 70 per cent of respondents in markets such as Australia, China, and India indicating that solutions pertaining to the network were either important or very important.

Security spend is strong Down Under

The Australia and New Zealand security solutions market reached more than $US1 billion in 2007 and is set to continue to grow at a CAGR of 11.8 per cent to reach more than $US2 billion by 2012, according to IDC.

Strong growth tipped for SOA in ANZ

The service-oriented architecture (SOA) market in Australia and New Zealand will grow from an estimated A$221.3 million in 2006 to reach A$748 million by 2010, representing a 36% compound annual growth between 2006 and 2010, according to Springboard Research.
"ANZ is by far the largest SOA market in the APAC region and it is expected to continue its growth story — riding on the back of a robust services-led economy and competitive business scenario that demands extreme agility," said Michael Barnes, vice president for software research at Springboard Research.
"SOA uptake in ANZ is dominant among high-growth industries and a large part of the future demand will come from banking and insurance sector, telecom and public sector enterprises," Barnes says.
Springboard reported that SOA has reached noteworthy penetration levels in banking and financial services and government sectors. All the four major banks in Australia: ANZ, Commonwealth Bank, NAB, and Westpac have deployed some form of SOA.
Similarly, SOA has been adopted by government agencies in Australia and notable SOA implementations in the sector include Australia Post and the Federal Department of Education in Australia and the Ministries of Health and Education in New Zealand.
"SOA has made remarkable inroads in the public sector. These SOA projects have been driven by governments' desire to better serve citizens, increase their level of transparency, and improve information-sharing across various agencies," Barnes says.
"Services dominate the Australian economy and they will drive SOA-related investments in the region as a means of enabling improved and more efficient customer care," notes Phil Hassey, country head for ANZ at Springboard Research.
"At the same time, SOA enables organisations to roll out new services more quickly, which can help improve customer satisfaction and would be a driver for adoption," Hassey says.
Len Rust is publisher of The Rust Report

Executive demand in Australia hits new lows

Demand for executives in Australia has fallen to its lowest level since 2006, according to EL Consult's Executive Demand Index, an indicator of general employment and economic activity in Australia. The index has fallen a further 6% this month, the eighth fall in the last nine months.

Australia, New Zealand consumers happy to dump bad suppliers

More than half of the consumers surveyed in a recent customer experience report have ceased buying products and services from a company due to poor customer service, and a high number felt that the supplier didn't know it had lost their business. Only half of the companies aware of the loss of business had attempted to win the business back, the survey found.

Australian server market powers past $1 billion mark

The amount spent on servers in Australia during 2007 broke through the $US1 billion dollar mark to $US1.001 billion, according to IDC. The 17 per cent increase in Australia's server spending was the strongest annual growth since 1996.

Merger trend in IT space looks to continue

The ICT industry consists of a lot of different components and skills, but acquisitions over the past year or so have shifted more power to the big fellas. This consolidation — especially in the business intelligence and performance technology sectors — will impact client and vendor relationships, technology directions, customer support, and who's who.

Populism will drive the next IT wave: Forrester

The next wave of change within IT organisations will be fuelled by the proliferation of consumer devices, social networking tools and cloud-based collaboration services, according to a report by Forrester Research.

Security a real concern to Aussie SMBs

Australian small and medium sized businesses (SMBs) believe security risks from mobile applications and social networking are key areas of concern, despite the majority having established security and storage systems and procedures in place. Moreover, a survey by Symantec revealed that SMBs continue to invest in security and storage solutions to prevent data loss and ensure regulatory compliance.

Aussies overspend on dud software

At a time when chief information officers are crying out for more funding, a report has revealed Australia's large organisations are bleeding software development projects at an average rate of A$86.7 million (NZ$104.4 million) each year.