Westpac CIO Clive Whincup defines technology's role in modern customer service delivery and discusses how rapid change is impacting the role of the CIO.
Stories by Nadia Cameron
Adopting an agile approach to business innovation requires a sense of urgency, commitment to change, organisational vision and an ongoing focus on momentum and support.
The Australian Federal Government will establish a new public company to build the next-generation National Broadband Network (NBN) across Australia.
Symantec's local managing director, David Sykes, and regional channel director, John Donovan, have abruptly left their posts.
Dell will be unable to supply desktop PCs to NSW Government agencies for at least three years under the state's newly announced whole-of-government supplier panel.
SingTel Optus has succumbed to market pressure across the broadband space and released a new 256k bps (bits per second) ADSL (Asymmetric Digital Subscriber Line) plan.
Australian IT professionals wanting to build up their skills as computer hackers will be able to do so next month with the launch of a new certified ethical hackers program course.
Consumers and businesses situated in broadband “black spots” and multi-tenant dwellings are being pinpointed as the key market for Sydney’s latest commercial wireless ISP.
The Linux operating system will pervade the desktops of the corporate world during the next two years, Linux guru Jon "Maddog" Hall has forecast.
The number of jobs posted online for Australian IT and telecommunications professionals nationally has remained consistent for the second month in a row, according to a new monthly report.
Linux continues to gain popularity amongst organisations in Australia and New Zealand where the number using Linux servers has doubled since 1999, according to an IDC study of end users.
The latest quarterly Australian Competition and Consumer Commission report on broadband has revealed more than half a million Australians are now accessing the Internet over high-speed services.
Enterprise security should be treated as part of a company's IT governance policy, where the total cost of security is incorporated into its risk assessment framework, an industry representative claims.
The Australian government has no plans to support legislation which requires open source software solutions to be included in all future departmental information and communication technology (ICT) contracts, and will continue to uphold a neutral stance on open-source software, the National Office of Information Economy (NOIE) has stated.
A new survey to be released by the Australian Computer Society (ACS) this week paints a sober portrait of the information and communications technology (ICT) sector for contractors, reporting many independent IT workers are being forced to cut their hourly rates to match tougher competition in an increasingly harsher industry.