Stories by Christopher Koch

AT&T Wireless self-destructs

Jack Lee marked Nov. 24, 2003, on his calendar because that was the day he would finally be able to change his cell phone carrier without losing his phone number-thanks to a U.S. Federal Communications Commission ruling. But Lee, president of Tangara Technologies, a company that develops software for forms, decided to wait a day before switching to AT&T Wireless Services Inc. to let the chaos of "number porting" die down a little. Little did he know that the chaos was just beginning.

All Global Politics Is Local

FRAMINGHAM (10/02/2003) - Matthew Slaughter, coauthor of Globalization and the Perceptions of American Workers, is an associate professor of business administration at Dartmouth College. CIO Executive Editor Christopher Koch recently sat down with Slaughter to discuss globalization, technology and IT jobs.

Stressed to kill

Only in the past 20 years or so has science arrived at the no-longer-startling conclusion that stress can make you sick. The New England Journal of Medicine in 1998 went so far as to declare that "managing the long-term effects of the physiological responses to stress is critical to survival." Stress may contribute to 85 % of all medical problems, says Connie Tyne, executive director of the Cooper Wellness Program in Dallas, which counsels executives on stress reduction. Fifty-two % of executives will die of diseases related to stress, according to Tyne. That's partly because stress affects nearly every major system in our bodies, creating a laundry list of health problems -- among them diabetes, high blood pressure, stroke, allergies, asthma and colitis.

Back lash

A CIO at a famous Fortune 100 manufacturer has a recurring nightmare: As he continues to lay off American IT workers and move their jobs offshore to places such as India, never to return, American public opinion suddenly swings violently against globalization. He and his company are demonized, and Americans boycott his company's products. "Public perception isn't always accurate, but it counts for a lot of things," he says, after insisting on anonymity. "We don't want a situation where the public sees us as a malevolent force and takes it out on our products."

Vendor smackdown

"Nobody is buying software right now," says Ken Harris, senior vice president and CIO of San Francisco-based retailer the Gap. "The market has stopped dead in its tracks."