Stories by Bob Lewis

The O-word that IT fears

Some words inspire terror. Their mere mention causes blood pressure to rise, mouths to dry, and skin to shed beads of cold sweat. Words such as vampire, final exam, orthodontist.

The ERP, CRM difference

I wonder how many ERP (enterprise resource planning) customers actually use their ERP software to plan enterprise resources?

Evolution be damned

Consider plumage. If Mother Nature were to hire some of my consulting colleagues, the male peacock would find itself shorn of tail feathers; likewise the bird of paradise. Even the cardinal's crest would go, re-engineered in the interest of efficiency. As for ungulates, their antlers -- along with the head-butting contests many engage in for territory and mates -- would be replaced by more efficient resource allocation algorithms. Alas, poor Bullwinkle.

No Privacy

The presidential choice made for a tough election this year. But -- miracle of miracles -- at least we weren't treated to a duelling dirt campaign. For the most part, everyone seemed to respect both candidates' privacy. If only we could extend that same respect to ourselves.

National boycott Stupidity Day

Managment Speak: The project has been rescoped. This is a good thing from the point of view of eliminating Scope Creep, which had gotten way out of hand.

Forecasts: A pile of hot chocolate

I have good news, great news, bad news, and more good news. The American Cocoa Research Institute (ACRI) recently reported research on (what else?) the health benefits of cocoa and chocolate.
The good news is the ACRI exists. Something this important deserves a research institute. The great news is that cocoa and chocolate are chock-full of flavonoids. Flavonoids are naturally occurring anti-oxidants, which means they help clean up nasty stuff inside you. According to the ACRI's research, the flavonoids in cocoa and chocolate are more potent than those in red wine and even those in Vitamin C.
The current marketplace for flavonoid detectors is only $US10 million annually, but The Froschbosch Group predicts that by 2005, it will grow to more than $US2 billion. This prediction is neither more nor less reliable than any of the other triple-digit-growth-rate market predictions you read about every week in this and other IT industry publications.
Have you ever taken a close look at these puppies? They're all identical. They show exponential growth curves; not one is S-shaped or has plateaus, interruptions, or inflection points in its smooth takeoff to glory. They all start with sales statistically indistinguishable from zero and end a zillion times bigger. Add together a complete set and the 2005 total is 37 times the current US gross national product.
That's a lot of economic growth which, if it meant anything, would be great news. Sadly, it doesn't. That's the bad news. These market forecasts are almost perfectly unreliable.
The statistics themselves are fine. I'm confident that the samples are big enough, stratified enough, stationary enough, and unbiased enough and that the computations are handled with precision. But they're based on surveys.
So, The Froschbosch Group calls a CIO and asks, "Are you currently using XML to define workflow metadata?" The CIO answers, with confidence, that he is not.
"Are you actively investigating its potential?" The CIO doesn't want to look like an incompetent boob, so he responds, "yes," with no real understanding of what workflow metadata is.
"Will it be in production by 2002?" The CIO just said his organisation is actively investigating this mystery cure, and two years is a long time. "Yes," he answers. Heck, for all he knows, it will.
But more than likely, it won't. The CIO hasn't even started the internal selling needed to get funding approved, and in the unlikely event that he sells it and the business buys it, approximately three out of every four IT projects fail, which means XML-based workflow metadata never will go into production in his company.
OK, let's give our survey respondent a break. Maybe the question is about the future of object/relational databases, and the CIO understands the subject. Every RDBMS vendor has announced object/relational extensions, and his policy is to stay current on releases. Will he have object/relational database technology in production by 2003? "Yes," he answers, and the survey company announces exponential growth for the object/relational marketplace.
The bad news, one can infer, is that most of these market forecasts don't mean very much. So what's the other good news?
The good news is that market forecasts don't really matter to you. All that really matters is whether your business can benefit from a technology. No growth curve can tell you that. Market growth matters only to venture capitalists and Wall Street analysts, not CIOs and CTOs.