Stories by Computing SA staff

CA offers free critical threat alerts

In an effort to provide up-to-date information regarding the latest threats affecting today's environments, Computer Associates International (CA) says that it is now offering free e-mail alerts regarding critical viruses and vulnerabilities.

'Back to basics' -- SAS introduces ETLQ for better BI

If business intelligence (BI) solutions are to deliver vital and accurate information, they need quality, accurate data that is drawn not only from all the right sources, but also integrated to provide a clear picture of the business landscape.

Durban call center deal

Dimension Data Holdings PLC in KwaZulu-Natal says it was recently awarded a three-year contract worth R10 million (US$438,000) to plan, build and support a new call center infrastructure for Bizworks -- a Durban-based black-empowered ICT company.

New IBM eServer BladeCenter server blades

QLogic, a storage area network (SAN) implementer, recently announced that its switch blades, management controllers and Fibre Down host bus adapters are shipping with IBM 's new eServer BladeCenter JS20 server blade.

Novadigm renews partnership with AST

Software provider, Novadigm Inc., has renewed its reseller agreement with AST Products, a division of The AST Group. As a result of the agreement, AST says that it will continue to provide its clients with Novadigm's comprehensive solution and innovative 'desired state' technology.

Call center enhances customer service

First Technology Pty. Ltd.'s South Africa call center has been upgraded, boosting customer service and enabling the independent ICT solutions provider to strengthen customer relationships, deliver new services and lower costs. This is according to Ronel Swart, First Technology's national call center manager.

Variable time bandwidth

Following the installation of a one Megabyte Internet line at the Protea Hotel Victoria, ISP, DataPro Pty. Ltd., announced that it will offer wholesale bandwidth on a variable time basis to site developers.

Idion announces new strategic investors

Idion Technology Holdings Ltd. announced Friday that VenFin Ltd. and an institutional investor have acquired shares in Idion, parent company of Vision Solutions Inc., from DataMirror Corp. DataMirror, Idion says, sold out its entire shareholding, more than two years after first launching a hostile takeover bid for the company.

AcerAdvantage: Empowering our partners

Warranty extensions, personalized services and call center support are all part of an integrated "Customer Service" strategy that Acer Inc. intends to implement in the SA (South Africa) market through its latest initiative: AcerAdvantage.

Specialist licensing team for Microsoft

Microsoft SA, Microsoft Corp.'s South Africa division, Thursday announced that it will be launching a specialist licensing team to coincide with Futurex 2004.