At the tail-end of the global economic crisis the Business Intelligence (BI) market grew by 6.1 percent in 2009, according to IDC Research. The growth was fuelled largely by a 17.8 percent rise in BI software sales to the financial sector, as it adopted systems to reduce risk and combat fraud.
Stories by Darren Greenwood
If ever there was a bandwagon, it must be cloud computing, in all its variations and guises.
ACC subsidiary Catalyst uses the cloud primarily for its in-house claims management systems (CMS) and Microsoft Office.
As Kordia transitioned from broadcast to broadband after rebranding itself from BCL, the business change forced a need to develop a different sales process. As well, the company wanted to evaluate the success of its marketing programmes.
Businesses need to work hard at keeping or attracting new customers to stay profitable and CRM tools help by using technology to organise, automate and synchronise business processes.
In October, Air New Zealand suffered a serious failure when its mainframe went down, crashing the airline’s check-in, call centre and booking systems.
“The survivors of the world recession will be those that know what is going on.”
The evolution and capabilities of business intelligence are best understood through the processes taken by SkyCity.
Auckland-based hosting company Revera is confident the proposed Supercity will present it with new business opportunities, as the Auckland Transition Authority (ATA) grapples with the task of integrating the differing ICT systems of the various Auckland councils.
As budgets tighten, IT bosses need to do more to sell the benefits of consolidation, says Andrew Crabb, CIO of TelstraClear.
Virtualisation has been the hottest thing in the IT world for the past few years, but the technologies behind it have been around forever.
From generalist to specialist, and often claiming to be a bit of both, New Zealand is blessed by a diverse range of systems integrators, consultancies and the service providers, able to supply skills user organisations need to deliver effective and timely IT services.
The recently launched New Zealand Transport Agency (NZTA) has placed its new IT projects on hold as it undergoes integration.
Te Puni Kokiri (the Ministry of Maori Development) is completing what is believed to be New Zealand’s first implementation of Microsoft Virtual Earth.
Construction equipment supplier CablePrice is pretty happy now back-up over the internet allows for automation.