Salesforce suffers system wide outage was down for under an hour on Tuesday, but users were left in the dark about the outage. was down for under an hour on Tuesday, leaving many users in the dark.

According to brief updates on the system status site, all services across all regions were largely unavailable between 12:39 p.m. and 1:17 p.m. Pacific Time in the U.S.

In addition, was down as well, so customers were unable to find updates about the outage.

At just after 3 p.m., the company did emergency maintenance across all of its services that it said might have an additional affect on all customers. first acknowledged the issue at 12:40 with a short note on It did not say what caused the outage.'s press group did not immediately respond to a request for additional details.

Some customers using Twitter said they lost service for only short periods of about five minutes. has had fewer significant outages than it did years ago when it first launched. However, as the trend toward hosted services gains momentum, such failures draw attention to the downside of using remote services.