Spark WeDo matches consumers with tradespeople

Spark has launched WeDo, a service to connect consumers with local tradespeople.

Spark has launched WeDo, a service to connect consumers with local tradespeople.

Spark says the service provides consumers requiring a tradesperson with a price estimate based on similar jobs, and businesses receive qualified local job-leads that allow them to spend less time on the phone figuring out what’s required and more time doing the job itself.

“Once a job is listed, WeDo will match the job with the best local businesses available, based on their star rating, proximity to the work and their profile. When a business’s profile is a good fit they will receive a job lead to review, which they can accept or ignore,” Spark said. However those businesses must also pay to use the service.

Consumers will be able to compare providers’ profiles, reviews, credentials and prices before awarding the job. Once the work is complete, both the consumer and the provider will be able to rate each other’s experience.

WeDo will aim to provide consumers with three to five quotes, “which gives them a good range of cost estimates and profiles to inform their decision and offers businesses a good chance at getting the work,” Spark says.

WeDo will launch as a free service for consumers in August. Spark is now looking for tradespeople to populate the system. WeDo Lead, Kayne Munro said: “Our main goal right now is to ensure we have a wide selection of businesses available in cleaning, gardening, plumbing, electrical, moving and painting before opening up the service to consumers.”

She added: “The platform is still very much in a beta phase, so we’ll be capturing feedback from both businesses and customers and refining it based on the suggestions we receive.”

Consumers will be able to compare providers’ profiles, reviews, credentials and prices before awarding the job. Once the work is complete, both the consumer and the provider will be able to rate each other’s experience.

WeDo will be available initially in Auckland, Hamilton, Wellington and Christchurch and will initially offer access to garden services, cleaning, moving, painting, plumbing and electrical.

There is an explanatory video on YouTube, uploaded on 13 May, When CW checked on 25 July it had been viewed only 52 times.

The WeDo provider portal is already in operation. It explains that for each payment tradespeople receive by credit/debit card, there will be a fee of 2.75 percent of the payment amount.

Tradespeople also need to pay to get exposure to consumers, and to accept leads, but the site does not appear to have any details of this system.

 

Read more: Spark downgrades guidance as it accelerates shift to agile operations

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