Paper Plus picks Intellium for NZ-wide WAN

WAN to connect 113 stores

Auckland-based Intellium Technology is close to completing what it says will be one of the biggest private wide area networks in New Zealand, for book and stationary stores chain the Paper Plus Group. It has replaced a network provided by Spark.

Intellium says it was selected in early 2017 to build the network over incumbent Spark. “Simultaneously, Intellium delivered a hardware refresh project, migrating the Paper Plus Group on to new servers, which are located offsite at Intellium’s data centre,” Intellium said.

“By the end of March 2018, the WAN will connect 113 stores from Kerikeri to Invercargill, providing significantly increased connectivity speeds and reliability, as well as the opportunity for remote working.”

Paper Plus Group CIO, Mandy Kennedy said the business, which has around 115 stores nationwide, was facing problems with its aged technical infrastructure. “The biggest pain point for a lot of store owners was the speed of the network: we were told it was impacting their business,” she said.

“The speed of the network is vastly improved for all of the stores. The ability to work remotely has improved and our email platform is a lot richer in functionality. This all improves efficiency, which is both saving time in stores and reducing levels of frustration.”

Intellium said also that Paper Plus’ support office had been moved off Gmail and on to Microsoft Exchange because Exchange provides users with much greater functionality, including the ability to work from home.

Intellium’s director of business development Mark Taylor said Paper Plus was also looking to replace its existing phone systems with Voice Over IP. “Store owners can choose to no longer pay for land lines by running their phones over the Internet. Paper Plus is also trialling in store WiFi at some sites.”


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