​First of five as Taranaki District Health Board deploys Aussie software

“Health care is demanding..."

Taranaki District Health Board (DHB) is the first of the five Midland DHBs in New Zealand to introduce the UK Datix safety learning system, implemented and supported by Australian software company PowerHealth Solutions.

Datix is an integrated electronic solution for the management of incidents, complaints and risk, and will also be deployed across the remaining four DHBs in the area, including Waikato, Lakes, Bay of Plenty and Tairawhiti.

While no time scale or cost has been confirmed by PowerHealth Solutions, the Midland DHBs are the first across Australia and New Zealand to go-live with Datix version 14.

“The implementation with the Midland DHBs has seen a single instance of the Datix safety learning system deployed on a shared platform across the entire Midland region,” says Paul Woodward, Datix Manager, PowerHealth Solutions.

“In doing so, the Midland DHBs have a common and consistent system to report and manage incidents, complaints and risk which introduces the ability to benchmark between the DHBs.”

Over the past year, 29,618 people have been admitted and cared for at Taranaki Base and Hawera hospitals, with the vast majority treated without incident.

“Health care is demanding and Taranaki DHB staff do an excellent job at providing very competent and professional care to improve the health of our patients,” adds Dr Greg Simmons, Chief Medical Advisor, Taranaki DHB.

“Everyone comes to work to do a good job, but sometimes, despite our best efforts, things do go wrong which is upsetting for everyone involved.

“The adverse event reporting process is about learning from our experiences and identifying system issues rather than finding an individual to blame.

“This system will make it a lot easier to record adverse and near miss events and enable analysis and meaningful reporting at both a unit and organisational level.

“We’ll be able to look at trends, including the identification of issues and risks we need to address to increase safety and minimise adverse events.”

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