When will Semble be available as an app to iPhone users?
The vision is to make Semble available to all New Zealanders. The iPhone 6 and 6+ launched late last year represent the first Apple devices ever to have NFC capability included and the launch of Apple Pay in the US last year further demonstrates positive momentum in the mobile payments space internationally.
While it is still too early to know what the potential opportunities are for New Zealand and for Semble with Apple, Semble remains optimistic by the developments with Apple and will continue to assess how Semble and Apple can work together in the future.
Why aren’t ANZ and Westpac on board given they partly own Paymark?
Semble is open to any New Zealand business and continues to have ongoing communication with a number of other banking and non-banking providers.
Why do customers need to get a new SIM card to use Semble?
The Semble Ready Secure SIM is different to your current SIM. It provides support for NFC contactless communication and introduces a secure element that stores encrypted personal information, to the same level as your existing physical bank card today.
What happens if my phone network goes down or I am out of the coverage area?
Semble does not require the telecommunications networks or data to make a payment. So even if your mobile network goes down, you’ll still be able to use Semble.
Semble uses NFC to connect with the payment terminal and NFC does not require data or a mobile network to operate.
How many NFC enabled Android phones are currently being used in New Zealand?
As of today there are nearly one million Semble Ready Android phones in New Zealand across the three mobile networks (2degrees, Spark and Vodafone) with numbers continuing to rise.
How many NZ terminals accept contactless payment today?
Semble can be used anywhere there is a contactless terminal. There are over 20,000 contactless terminals around New Zealand today, representing around 40% of total transactional volume.
A key driver of this number is where the terminals are. Heavy representation across fuel, grocery, retail and hospitality categories is driving increasingly habitual contactless behaviour from consumers.
With customer appetite for contactless payment increasing exponentially and continued endorsement of NFC as a mature global payment technology, Semble expects this number to increase significantly over the coming months.
How are Snapper involved with Semble?
Snapper has been announced as a Semble partner, which from June will see Snapper card holders extending the use of their smartphones into many more daily activities, including jumping aboard public transport.
How are BurgerFuel involved with Semble?
In April, Semble is commencing an active trial, testing special offers for redemption at point of sale using the Semble app, initially with New Zealand gourmet burger brand, BurgerFuel. This marks the beginning of a third Semble category offering (voucher and offers capability).