Organisations are at risk of losing sight of their technology infrastructure as they seek out smarter, faster and cheaper solutions in 2015, and beyond.
“With a continual drive to find new ways of doing things to improve business outcomes, organisations are looking to replace legacy systems,” says Stuart Rees, regional vice president ANZ, TIBCO Software.
“This process is highlighting the fact that there are parts of their technological infrastructure they simply do not understand.”
While they might understand generally what goes in and what comes out of the system, Rees claims the business logic and operational code is “not well-documented or understood.”
“This is one of the reasons that many systems are so old in the first place,” he adds. “If organisations don’t start to address this moving forward they will find that their infrastructure is not supportable long-term.
As a result, Rees believes the move to cloud will add to this issue as organisations simply replace old systems by passing them off to third-party cloud providers without addressing the lack of understanding of the system and why they have it.
“This is counter-intuitive to future-proofing the organisation and may decrease its ability to adapt and adjust to changing business conditions,” he claims.
Consequently, the rush to find smarter, cheaper ways of doing business is likely to drive five trends in 2015:
While organisations will continue to derive value from data to understand their customers better, Rees believes the key will be ignoring social data that isn't relevant.
“There is so much data available that successful organisations will be those that can cut through all the noise and evaluate the data in context,” he says.
From big data to fast data
Rees says the explosion of big data means more data from more sources but the reality is that most organisations won’t even look at the data until the next day, or later.
“Organisations need to make decisions based on what is actually happening and take action while the data is still valid rather than relying solely on predictive models,” he adds.
“Successful organisations will be those that realise that every bit of data has an expiration date, and if they don’t move quickly enough they will miss out on deriving any value from the data at all.”