New Zealanders are increasingly using government online services, as measurede by Better Public Services.
Internal Affairs Minister Peter Dunne says that by December 2013 an average of 43.3% of measured government service transactions were happening online, up from 29% in June 2012.
The aim is for an average 70% of New Zealanders’ most common transactions with government to be completed in a digital environment by 2017.
The target is measured through 10 key services provided online, including applying for a passport, filing an individual tax return, applying for Ministry of Social Development financial assistance, paying for vehicle licences and applying for overseas visas.
Dunne says good progress is being made but there is more work to do to ensure more government services online are integrated. “New Zealanders expect to be able to access more and more services from devices such as smart phones and iPads,” he says.