If you've ever had a bust-up with your software supplier, or you'd like to avoid one, information technology professional group ITANZ has developed a guide on what not and what to do.
The Software Agreement Guideline provides a standard form for software supply agreements. These agreements lie at the heart of all computer implementation arrangements.
A curious aspect of software and systems contracting in general is that it is often the supplier which defines the nature of the contract, rather than the buyer.
Though called a guideline, the outline agreement goes most of the way to being a standard contract form.
It includes information on disputes and remedies, waivers, terminations, and liability terminations and also clarifies ownership.
ITANZ head Tony Tait says the guide is designed to cover dealings with software developers or situations where there is a standard package which has to be modified.
The form will appeal particularly to smaller businesses which often have to rely on their own experience in laying out contracts.
Tait says the guidelines follow on from the successful Procurement Guidelines which covers the RFP/RFI process; and the IT Agreement Guidelines covering hardware.
All guides are available from ITANZ in hard copy or on diskette for $10.