TravelWeb has announced that it will begin offering online airline ticket reservation services via the World Wide Web at http://www.travelweb.com.
The new service will allow users to log into the Web site to check on fares and self-book tickets on 300 major airlines around the world, according to the company. The site already allows users to self-book hotel rooms. Using the site, Web surfers can select a destination and starting point, and TravelWeb will automatically select the lowest available fare. Once a flight is chosen, the user enters credit card information into a form (using Netscape Navigator or Microsoft Internet Explorer to secure the transaction with SSL) and a confirmation is sent to the user's email address. The ticket is sent within 72 hours via Federal Express at no extra cost to the customer.
Since launching on the Web seven months ago, TravelWeb has seen a steady monthly increase in hotel bookings, with a 40% increase last month, says John Davis, president and CEO of TravelWeb's parent company, Pegasus Systems. "We expect to see a similar growth in our airline ticket sales," says Davis.
By the end of the year, TravelWeb will also allow users to book rental cars through Hertz, says Davis, adding that the rental car portion of the booking service will round out the company's "one-stop travel reservations" service. In addition to the online services offered, TravelWeb also hosts a 24-hour call centre staffed with multi-lingual agents. The company has determined through domain name research that users log on to the site from 90 different countries, according to the press release.
Microsoft last week announced a joint partnership with American Express to develop a similar all-in-one online travel booking service.