In the first major move on ISP pricing in months, Voyager has cut its rates across the board.
The most significant cut comes with the ISP's new frequent user plan, which offers local callers 30 hours' access for $49.99 - as against 20 hours under the former plan - at an hourly rate of $1.67. Additional hours are $2.49, as against the former rate of $2.99.
Rates for casual access have dropped from $4.95/hr at peak times and $3.95 off-peak to $2.99 at all times. Registration fees have been cut from $39.95 to $29.95 and 0800 access has gone from $6.95 per hour to $5.99 or $49.99 for 12 hours per month.
Voyager MD John O'Hara says the new rates apply to both domestic and business customers, and that believes that "business users of Xtra may actually be paying excessively high rates to help Telecom compensate for squeezed margins in the home market segment."
A Voyager statement announcing the cuts also says the company has surveyed "Internet customers and industry partners" and concluded that "Voyager was broadly perceived as the leading Internet service provider for support servioces and technical excellence. Voyager's new prices are expected to reinforce this perception by increasing the dollar value Internet customers will enjoy."