Best Buy saga gains momentum

Dissatisfied Best Buy customers were moving on several fronts last week in their attempts to recoup their losses. Auckland-based PB Technologies was offering a deal to supply customers with computers. The organiser of the customer collective, Dave McQuoid, said he was compiling a list of complaints to send to the Fraud Office.

Dissatisfied Best Buy customers were moving on several fronts last week in their attempts to recoup their losses.

Auckland-based PB Technologies was offering a deal to supply customers with computers.

The organiser of the customer collective, Dave McQuoid, said he was compiling a list of complaints to send to the Fraud Office.

Pegasus Electronics petitioned the courts to appoint a liquidator. The court appointed John Vague of John Vague and Associates. Best Buy director Mark Mahony had insisted that such a move would not be in the best interests of clients. Pegasus Electronics is reportedly owed $370,000.

The deal with PB Technologies revolves around the collective buying power of the 267 customers owed money or machines by Best Buy.

McQuoid says the bulk buying consortium, combined with the payout which may result once the Best Buy receivership is resolved, should result in most affected customers being able to get their PCs with minimal loss of their initial deposits.

So far 100 of the 276 customers have joined the group and McQuoid has issued a letter to the others encouraging them to join the venture.

Meanwhile, documents passed between Pegusus and Best Buy have raised another issue between the two companies. Mahony has suggested that the failure of his company was as a result of Pegasus being unable to supply the number of PCs required.

However, Computerworld has sighted documents sent from Brown to Mahony stating that Pegasus did not believe Best Buy should carry on promoting PCs with the AMD K6-166 chip “until you are absolutely sure you can get them”. Neither Brown nor Mahony were available to answer questions relating to this matter.

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