Competition in the business to business toll, facsimile and dial-up-data market continues to intensify. Another mess-aging company, Intergram International, has set up in New Zealand, this time offering a faxing service at 30% below Telecom’s rates.
Bob Jackson, Intergram’s managing director for Australia and New Zealand, says the company will charge 30% below current prices and further discounts will be given to faxes going to the customer’s “most favoured nations”. “We’ve found that 80% of [customers’] faxes go to two countries and we’ll give further discounts to those faxes.”
Intergram, which has opened an office in Auckland, has chosen dialler boxes built by Mt Eden company Compuspec rather than US equipment. The dialler plugs into the customer’s fax machine and diverts faxes to Intergram’s office which has 60 incoming lines.
Jackson says the advent of email has not dented the number of faxes sent.
“Email is good for sending information but you still need to send documents.
We are finding that our clients’ faxing is increasing at the rate of 12% per month.”
In December the company will add unified messaging with will give customers a direct dial number for a personal Intergram Message Centre capable of receiving voicemail, faxes, email and documents. Access to the Intergram Message Centre will be via phone, fax or Web browser.
Meanwhile Telecom has announced a new FaxAddress service which is mailbox where customers can store faxes and retrieve them when and where needed.
And on the voice side of the market, Auckland-based Tele Pacific Networks has announced full nationwide long distance services.
Previously the company’s national and international service was restricted to its private network which linked Auckland, Wellington and Christchurch.
Tele Pacific Networks, a subsidiary of UK electronics giant Racal, attracts business through volume discounts, dependent on the level of individual customer usage and call destination. There are no installation fees or minimum monthly charges. The company is fourth in the toll business service market behind Telecom, Clear and Telstra. It provides a national network through Telecom and international links through the Global One group, a joint venture established through Sprint, German Telecom and French Telecom.