The Internet Society's Registry business has launched a revamped Website under a new name -and address.
The Domainz site (http://www.domainz.net.nz) will supercede the existing Registry site before Xmas, says Registry manager Patrick O'Brien, "but we are leaving the two up in parallel up till then - primarily to let agents revise any processes they have to take advantage of our new CGI forms."
Apart from new interfaces to its registration services, the site has three new areas. The Reference Library contains most of the site's documentation, says O'Brien, "re-written, hopefully in much plainer language, trying to clarify as many of the points that have been raised through customer enquiries over the past year.
This part is not for users to whiz through, nor is it really for reading on-screen. I suspect most people will want to print off and read. Policies can be quite heavy, no matter how clear you make them."
The library will also contain links to relevant sites.
The Domainz News Stand contains links to relevant news providers and information about the Regitsry's performance and the DNS as a whole.
The last area is the customer service section, which, says O'Brien, "provides some introductory material which tries to give new or potential name holders some guidance as to what they should be doing next.
"We also have provided the ability to get a copy of an invoice faxed. I guess this is a harbinger of things that we will be doing next year, using the technology considerably more to deliver service, particulary in e-commerce terms."