Australian communications and networking firm Scitec believes the New Zealand market is ripe for the picking — and its acquisition of software developer VoiceLink should bolster its presence.
“The market is here, but so far is mostly undeveloped,” says managing director Paul Magee, who believes Scitec saves its customers money by integrating voice and data traffic into one system.
Magee says the cost of toll calls to subsidiary branches can be prohibitive, especially in areas like South America, where Scitec has representation. “Toll calls there can cost about $50 for five or six minutes,” says Magee.
Scitec uses existing data links to carry voice traffic and hopes to save companies the cost of toll calls as well as the cost of additional line rental.
VoiceLink, headed by David Corrick, is perhaps best known in New Zealand as a developer of call centre technologies.
In 1994, before the Net changed everything, Computerworld publisher IDG Communications was the first commercial user of VoiceLink’s fax-on-demand system.
Magee, who plans to incorporate VoiceLink’s software with Scitec products like its FastLane voice and data packet switch says, VoiceLink has a “highly complementary” product line.
Scitec hopes to extend VoiceLink development on Windows NT.
Text, document system to ease land claim jam
By Phil Jones
The Crown Forestry Rental Trust (CFRT) is implementing a major text retrieval and document management system to smooth management of claims made to the Waitangi Tribunal. The system will not, however, be accessible to the public.
The system is being implemented as a result of increasing concern within government circles over the amount of time needed to prepare, submit, review and resolve a particular claim. Its success is seen as essential for the trust to gain rapid access to all of its records.
The project, which has been approved by CFRT’s board of trustees and is being managed by Wellington IS consultancy Systems Planning Associates (SPA), will be carried out in two phases.
Phase one will be completed at the end of the month and involves the implementation of the text retrieval system. The first phase is estimated to have been implemented at a cost of $150,000.
Phase two, the implementation of the document management system, is currently being scoped and involves the development and framework for the classification, recording, storage, indexing and cross-referencing of information stored in the database.
The system will be installed on every workstation and portable at the trust.
Wang has been appointed as prime vendor for the project to supply a combination of hardware and software following a three-month evaluation of technology and suppliers by SPA directors.
The cost of the system has not been made available.