Netway general manager Peter Howarth is welcoming the entry of Clear into the managed network market.
“We have been expecting more competition for some time,” says Howarth who believes the Telecom services subsidary already operates in a very competitive market. “This is a particularly competitive market. Ultimately it is good news, especially for the customer. With more competition there are more suppliers and more services, so its a win-win situation.”
Last week Clear announced its intention to spend millions of dollars over the next 10 years in a bid to gain market share in the increasingly lucrative managed network market.
The company estimates that the market is currently worth $80 million a year in New Zealand, with annual growth expected to be around 20%.
Howarth puts the growth rates at higher than 20%, saying that Netway has experienced growth in excess of that figure.
Clear managed network services manager Colleen Poulter says customers have demanded the service from Clear, and that the company is very simply responding to that demand.
Poulter says one of the key reasons for customer interest is that clients are interested in enhancing their businesses and using technology as leverage to achieve those enhancements.
Howarth agrees. “Customers are looking to exploit technological advances, and are looking to make more and more use of the available technology.
“New technology basically enables new services. You only have to look at what the Internet has done, and continues to do, for customers.”
While managed networks are generally a cost effective way of accessing new technologies, Poulter says Clear’s service can be tailor-made for customers.
Howarth says customers are increasingly interested in focusing on their core businesses, “and they are employing us to concentrate on ours”. “Essentially the company avoids the technology risk, doesn’t have to hire staff with scarce skills, and doesn’t get burdened with the cost of ownership.”
Clear has also opened a specialist technical laboratory for testing services. The Auckland laboratory is available for vendors and resellers to check their equipment before they go live. There service is free.