Social Welfare is replacing its email system with Netscape even though Netscape wasn't first choice at a technical level.
"Vantive [front-office software] was the best fit but it was far too expensive," says DSW IT coordinator Neil Miranda. "We looked at Microsoft Exchange but Netscape was a better fit. It also provided better price/performance and easier transition."
DSW is replacing Hewlett-Packard OpenMail, which it had introduced around four years ago. "We were happy with OpenMail but I don't think HP put it as much resource into upgrading it as they should have," Miranda says.
The department is in negotiation with Andersen Consulting as preferred vendor to rewrite and extend the Children and Young Persons system. It's an $8-10 million-plus project, scheduled to be rolled out over two years, Miranda says.
He says negotiations are expected to be concluded by the end of this month.